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						<h4 class="text-dark-black align-center"><strong>Frequently Asked Questions (FAQ)</strong></h5>
							Here is an always-in-WIP list of popular questions and answers that may help you resolve
							your
							issue without having to contact us. Please go through the list below before reaching out to
							us.
							<h5>For all users:</h5>
							<ol class="faq-list">
								<li><strong>What information should I include in my message?</strong><br>
									For a prompt resolution of your issue, please include the following details:
									<ol>
										<li>Challenge URL</li>
										<li>Challenge title</li>
										<li>Participant team name</li>
										<li>Submission PK if relevant; Submission file URL also works.</li>
										<li>Any other relevant information that will help us understand the issue</li>
									</ol>
								</li>
								<li><strong>What happens if I do not provide enough detail?</strong><br>
									<b>Messages lacking sufficient detail may not be addressed</b>, as we receive
									numerous
									messages each day.
								</li>
							</ol>
							<h5>For participants:</h5>
							<ol class="faq-list">
								<li><strong>I am having trouble with accessing the data for a challenge.</strong><br>
									If you are having issues with getting data for a particular challenge, please reach
									out
									to the hosts directly.</li>
								<li><strong> I am unable to submit because the challenge has a `.edu`
										requirement.</strong>
									<br>
									Please reach out to the hosts directly for assistance.
								</li>
								<li><strong>I see a "Verify your email to continue" message despite having
										verified.</strong><br>
									If you encounter this message, please try using incognito mode or clear your browser
									cache.</li>
								<li><strong>Submission is stuck at submitted or running.</strong><br>
									Please provide the challenge URL and submission PK in the contact message below.
								</li>
								<li><strong>My team for the CARLA Autonomous Driving Challenge 2.0 (or a similar
										challenge)
										has not been accepted yet.
										What should I do?</strong><br>
									Please reach out to the hosts. This approval is managed at the host end.</li>
								<li><strong>I need to make changes (add/remove) to my participant team.</strong><br>
									This is not possible at the moment. We are looking into implementing a feature where
									you
									can unparticipate in a
									challenge if there are no submissions made for a challenge. At the moment, this is
									not supported, however.</li>
							</ol>
							<h5>For challenge hosts:</h5>
							<ol class="faq-list">
								<li><strong>I need my challenge approved by the admin.</strong><br>
									Please create the challenge and make successful submissions for each phase. Then
									click
									on "Request for Approval" button on the challenge page. Any <b>request sent through
										contact form will not be entertained</b>. <br> Also, please do not spam us by
									repeatedly submitting the request using the button. We have added that feature for
									your
									convenience, please use it wisely. </li>
								<li><strong>I am unable to send approval request for my challenge. I get an error with
										"Following challenge phases have missing submissions".</strong><br>
									This is expected. If you are facing this error, you need to make a successful
									submission (which reaches 'Finished' status) for each challenge phase.
									This is to prevent our resources from being wasted with incorrect evaluation
									scripts, and to ensure smoothness for participants as well.</li>
								<li><strong>I am having trouble with downloading submissions from the "All Submissions"
										page. What should I do?</strong><br>
									This happens when there are too many submissions for the backend to compile. Please
									reach out to us with you challenge PK and we can download multiple submission files
									and
									share. However, please refrain from re-using the same challenge every year as that
									will
									keep worsening the issue.</li>
								<li><strong>I accidentally deleted my account. How can I restore it?</strong><br>
									Please make sure to be careful when dealing with these things. Send us a contact
									message
									with your user asking us to reactivate your account.</li>
								<li><strong>I found inconsistency with the documentation. What should I do?</strong><br>
									We appreciate any reports with issues in our documentation, please reach out to us
									and
									explain the problem clearly. We highly appreciate open-source contributions, please open a PR if you can.</li>
								<li><strong>Is it possible to access the participants list for my
										challenge?</strong><br>
									Yes, please use the <a href="https://eval.ai/web/dashboard"
										style="color: blue;">Analytics Dashboard</a> to
									download the participant team details.</li>
								<li><strong>I am a new challenge host wanting to create a challenge. I would like to
										meet
										with the team to discuss my requirements.</strong><br>
									Thanks for using EvalAI. We have a detailed documentation on how to host challenges
									here: <a href="https://evalai.readthedocs.io/en/latest/host_challenge.html"
										style="color: blue;">Host a
										challenge</a>.
									We also have a starter template here: <a
										href="https://github.com/Cloud-CV/EvalAI-Starters" style="color: blue;">EvalAI
										Starters
										Template</a>.
									<br>
									Our recommendation is to go through the documentation and try to host a challenge
									and
									reach out to us with specific issues or questions. <br>
									Despite that, if you still feel the need, please reach out to us with your
									requirements
									and we will schedule a meeting
									with you.
									A few things to note:
									<ol>
										<li>We are non-profit, i.e. we do not charge the hosts for hosting challenges,
											although that may change in the future.</li>
										<li>We have a privacy policy, please read it here: <a
												href="https://eval.ai/privacy-policy/" style="color: blue;">Privacy
												Policy</a>.</li>
										<li>We are a small team, and while we do consider new features which may be
											general
											enough, we may not be able to accommodate all requests.</li>
										<li>If you are trying to host a docker-based challenge, then we request you to
											please arrange your own AWS account.</li>
										<li>We request you to please use remote evaluation servers (your own) if
											possible as
											that helps us save costs and sustain.</li>
									</ol>
								</li>
								<li><strong>I am trying to create a challenge with remote evaluation. I need challenge
										primary key and queue details.</strong><br>
									Please enable `remote_evaluation: true` in your challenge configuration. Then, go to
									Manage Tab of your challenge to access the details. </li>
								<li><strong>I need to make all submissions for my challenge public.</strong><br>
									Unfortunately, we do not have support for this as of now. We are working on it and
									will
									update here once it is available.
									Also, please note to ask such questions <b>before</b> starting the challenge. We are
									usually unable to change such settings once the challenge has started and
									submissions
									are in.</li>
								<li><strong>I am hosting a docker-based (code-upload/static-code-upload) challenge. I
										want to see the logs on my pods
										which stay running/submitted.</strong><br>
									To view logs on your pods, you may use the following commands. Please look into
									kubectl/AWS EKS docs for further info:

									<h6>1. Export required variables on your AWS CloudShell:</h6>
									<pre><code>export AWS_ACCESS_KEY_ID=${AWS_ACCESS_KEY_ID}<br>
										export AWS_SECRET_ACCESS_KEY=${AWS_SECRET_ACCESS_KEY}<br>
										export CHALLENGE_PK=${CHALLENGE_PK}<br>
										export CLUSTER_NAME=${CLUSTER_NAME}<br>
										export ACCOUNT_ID=${ACCOUNT_ID}<br>
										export AUTH_TOKEN=${AUTH_TOKEN}</code></pre>

									<h6>2. Set eks configuration on AWS:</h6>
									<pre><code>aws eks --region $AWS_DEFAULT_REGION update-kubeconfig --name $CLUSTER_NAME
										aws configure set aws_access_key_id $AWS_ACCESS_KEY_ID</code></pre>

									<h6>3. Commands to get different entities on EKS:</h6>
									<pre><code>kubectl get jobs
										kubectl get nodes
										kubectl get pods
										kubectl get cnp</code></pre>

									<h6>4. Commands to get logs for a specific pod:</h6>
									<pre><code>kubectl logs submission-293486-8kfwt</code></pre>

									<h6>5. Commands to describe a particular pod:</h6>
									<pre><code>kubectl describe pods submission-252973-4vx28</code></pre>

									<h6>6. Commands to delete a pod:</h6>
									<pre><code>kubectl delete pods submission-295910-9lb69</code></pre>
								</li>
							</ol>
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					<h4 class="text-dark-black align-center"><strong>Contact Us</strong></h4>
					If after reviewing the FAQ, you still feel the need, please fill out the form below.
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